778go Privacy Policy – How We Handle Your Personal Information

When you create an account on 778go, we collect personal details such as your full name, date of birth, email address, and a username of your choice. During the verification process required for responsible gaming compliance, we may also request a government-issued ID to confirm your identity and age. When you make financial transactions on the platform, we collect payment-related information such as your preferred payment method and transaction history — though we do not store full card numbers or sensitive banking credentials directly. We also automatically collect technical data such as your IP address, device type, browser version, and session activity to help us maintain platform security and improve your experience. All data collection is limited to what is necessary for the operation of the platform and the protection of our players.

• Full name, date of birth, and contact email
• Government-issued ID for age and identity verification
• Payment method details and transaction records
• Device information, IP address, and session logs
• Gameplay activity and betting history on the platform

The personal data we collect is used primarily to operate and maintain your 778go account, process your deposits and withdrawals in Philippine pesos, and ensure that you meet the minimum age requirement of 21 years. We use your data to verify your identity, prevent fraud, and comply with responsible gaming obligations that protect Filipino players. Your email address may be used to send you important account notifications, security alerts, or updates about changes to our platform policies — we do not send unsolicited promotional emails without your consent. Technical and session data helps us detect unusual activity, protect against unauthorised access, and continuously improve the performance of the platform. We do not sell, rent, or trade your personal information to any third party for marketing or advertising purposes.

778go does not share your personal information with third parties except in the limited circumstances described in this section. We may share data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification services, and these providers are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose information where required by law, regulation, or a valid legal order from a competent authority in the Philippines. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where reasonably practicable. Under no circumstances do we share your data with advertisers, data brokers, or unrelated third-party businesses.

We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 778go platform is protected using secure encryption protocols to prevent interception during transit. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all such personnel are bound by confidentiality obligations. We regularly review our security practices and update them in response to emerging threats and best practices in the online gaming industry. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to log out of your account when using shared devices.

As a player on the 778go platform, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account. If you wish to close your account and have your personal data deleted, you may submit a request to our support team via the email address listed in the footer of this page, subject to any legal retention obligations we are required to fulfil. You have the right to object to certain types of data processing, including the use of your data for any form of profiling. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable data protection requirements. If you believe your data rights have been violated, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and responsible gaming obligations. Transaction records and identity verification documents may be retained for a longer period where required by applicable law or financial regulations relevant to the Philippines. Once the retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you request account closure, we will begin the data deletion process in accordance with our retention schedule and notify you once it is complete. We do not retain data beyond what is necessary for the purposes described in this policy.

778go reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via their account email. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have any questions about this policy or how your data is handled, please contact our support team using the email address provided in the footer below.